Dorschel Volkswagen Service Department

Since you already trusted the VW experts at Dorschel to help you find and finance your new Jetta, Tiguan or Passat, let us be your go-to auto experts when it comes time to service your new or pre-owned car.

We offer a full suite of maintenance and repair services at our Rochester dealership to meet any need or surprise repair that may come up. Need an oil change or tire rotation or balance? Not a problem. Our staff is trained in all repairs from top to bottom, from something routine like an oil change and tire rotation to Manufacturer recommended services.


Come by and see us today. Our auto service and repair experts are on site to help fix what's wrong, without the typical repair service headaches. Proudly serving VW owners from the surrounding Brighton, Greece, Irondequoit, East Rochester and allover Upstate New York for many years, the Dorschel staff is known for being highly trained, using only the best, state-of-the-art equipment and our excellent customer service.

Ready to see what we can do for you? Make an appointment today by filling out our online contact form to set up an appointment. We'll get in touch with you as quickly as possible to confirm your time. And if you have any questions on the services we provide, feel free to call our Service Department directly at 800-989-7064


  • Master factory-trained technicians and Service Advisors
  • Service Excellence Winner for 6 consecutive years

  • Convenient hours which include Saturdays
  • Great shopping nearby, across from Marketplace Outlets and near Southtown Plaza and Jefferson Road Plazas
  • On-line service scheduling


  • Cafe serving breakfast and lunch
  • Comfortable lounge with tv and free WI-FI
  • Car wash with every service
  • Shuttle and alternate transportation services available

Check out this brief video to see how to get to Dorschel Volkswagen Service!

For Volkswagen Service & Car Repair in the Rochester and Henrietta areas, Visit Dorschel Volkswagen Today!

Dorschel Volkswagen
Phone: (800) 989-7064
3817 W Henrietta Rd Rochester, NY 14623

Takata airbag recall now available! Schedule an appointment today.


Dorschel Volkswagen

3817 West Henrietta Rd
Directions Rochester, NY 14623

  • Service: (585) 334-9440


  • Monday 7:00am - 7:00pm
  • Tuesday 7:00am - 7:00pm
  • Wednesday 7:00am - 7:00pm
  • Thursday 7:00am - 7:00pm
  • Friday 7:00am - 5:00pm
  • Saturday 7:00 AM - 5:00 PM
  • Sunday Closed